The Center for Caregiver Advancement (CCA) is the largest provider of training for long-term care workers in California. Our mission is to build the workforce of highly trained caregivers that many Californians can’t live without. We champion training for all caregivers and work to make it universally accessible. We believe that trained caregivers will be respected and valued professionals who have been proven to enhance the quality of life and save money for our overburdened healthcare system. Our efforts will create jobs and upward mobility for the millions of people who are needed as caregivers in California. With the wave of the baby boomers in or approaching retirement age, 10,000 people will turn 65 every day for the next 15 years, which creates systemic pressures and the need for growth of the long-term care workforce. CCA is working to enhance the skills of direct care workers, who are predominantly women of color and immigrants, that are needed to support this diverse aging population.
As a part of CCA, the Education Fund is a Taft-Hartley ERISA Training fund, where skilled nursing facility workers receive training as a benefit. As a labor management partnership, nursing home employers and SEIU Local 2015 work in partnership to support training programs for workers who are members of the bargaining units in approximately 80 facilities across the state. We provide skill building classes and certifications that both expand worker skills and help them maintain their licensure.
Date of Issuance or Revision: October 27, 2021
Employment Status: Full-Time Non-Exempt
Reports to: Program Manager and/or designee
Location: Oakland/San Francisco, CA
Position Summary: The Field Coordinator I is responsible for the coordination and implementation of the educational, training, career support services, and case management in the assigned regions. This position performs recruitment, class coordination, career counseling, and case management for the Education Fund. This position works in support of the Education Fund.
Essential Duties and Responsibilities:
- Coordinate and implement the Education Fund program offerings in assigned regions.
- Responsible for meeting the benchmarks and deliverables for the assigned regions.
- Manage the daily program activities within the assigned regions.
- Carry out recruitment activities for the assigned regions.
- Develop and maintain solid relationships with program partners, including nursing home supervisors, union staff, and education providers.
- Represent the Education Fund in the field and with partners; present program offerings to nursing home staff and union members.
- Plan, coordinate, and conduct outreach and recruitment efforts to union members via facility visits, text messages, and phone to identify interest in trainings and benefits.
- Organize, recruit and enroll members into orientations, trainings, and classes.
- Plan and execute the case management efforts in the assigned regions, including academic, career, personal and social counseling, to union members.
- Establish positive relationships with union members, nursing home staff, and vendors.
- Scout for class locations in the assigned regions, host trainings onsite directly at nursing homes, and provide support for classroom activities.
- Promote, market, and present the Education Fund in the assigned regions to current members, current facility supervisors, prospective members, and employers.
- Responsible for coordination, implementation, and accurate tracking of the wrap around services, such as screening, placement, enrollment, retention, etc.
- Create and maintain computer and paper-based filing systems of all members, classes, trainings, orientations, etc.
- Perform data entry on Salesforce, maintain accuracy of database, and retrieve information from the database.
- Develop and submit documents and reports to the Program Manager and/or designee in a timely and consistent manner.
- Work with the Program Manager and/or designee to meet the goals and objectives of the program.
- Monitor the success of the recruitment activities and contribute to ongoing planning with the Program Manager and/or designee to meet deliverables.
- Provide information and referrals to union members as needed.
- Perform all administrative work related to the assigned regions.
- Perform other duties assigned by the Program Manager and/or designee.
Experience and Qualifications:
- High school Diploma or Associate Degree in social justice, workforce development, educational access or – related area and/or relevant experience working with social justice organizations, community-based organizations, educational access organizations and/or in workforce development, community organizing or recruitment.
- Proficient in MS Office applications and familiarity with database programs.
- Bilingual Spanish-English, Korean-English, Armenian-English, Cantonese-English, or Mandarin-English, preferred.
- A desire to work for social and economic justice in an education setting.
- Effective oral and written communication with public speaking skills.
- Highly organized, systemic thinker with strong time management skills.
- Ability to work well in a team environment and independently.
- Exhibit collegiality and diplomacy within a team environment.
- Display good work ethics and a mature understanding of cultural diversity.
- Ability and experience working with culturally diverse populations, including seniors and persons with disabilities.
- Demonstrate compassion, competency, and professional accountability for interactions with consumers, stakeholders, colleagues, and others.
- Ability to interact and communicate courteously and tactfully with managers, co-workers, students, vendors, and stakeholders.
- Ability to work in a team environment, use tact and diplomacy and exhibit problem solving skills, as well as multi-task and work well under pressure.
- Possession of valid CA Driver’s License and reliable transportation.
- Strong commitment to social and economic justice.
- Commitment to the goals, mission, and values of CCA.
Extent of Supervision Received: Operates independently on routine assignments. Minimal supervision should be required for the person who is handling the essential functions of this position in a competent manner. Only minimal to moderate supervision should be required for the person who is handling the routine essential functions of this position in a competent manner. Closer supervision may be required for special non-routine assignments.
Physical Requirements and Work Environment: Employees must recognize that working in the non-profit environment is demanding work, which sometimes requires working long or irregular hours.
- Occasionally remain in a stationary position 50 percent of the time.
- Frequently drive to multiple locations to recruit or attend meetings.
- Occasionally move about inside the office to access file cabinets, office machinery, etc.
- Frequently move about outside of the office in the field for recruitment, delivery of class activities, etc.
- Frequently exposed to outside weather conditions, when field work resumes.
- Frequentlylift/push/carry up to 20 pounds.
- Frequently required to stand, when facility visits resume.
- Frequently required to walk, when facility visits resume.
- Continually required to sit.
- Continually required to utilize hand and finger dexterity.
- Occasionally required to climb, balance, bend, stoop, kneel or crawl.
- Continually required to talk or hear.
- Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
- Specialized equipment, machines, or vehicles used: computer, printer, telephone, calculator, keyboard, fax machine, iPad.
**Salary and Benefits: $21/hr -$24/hr, based on experience and qualifications. Excellent benefits including 100% employer paid medical, dental & vision for team member and eligible dependents, defined benefit pension plan and 401K plan. Company also offers a generous time off & holiday schedule. Vacation and sick leave also available.
**EEO Statement: At the Center for Caregiver Advancement (CCA) we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services, and our community. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and staff. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities we serve.
We welcome applications from people of all cultures, backgrounds, and experiences, and we encourage applications from people of color, persons with disabilities, bilingual and bicultural individuals, and members of the LGBTQ+ community. CCA will consider for employment qualified applicants with Criminal Histories in a manner consistent with California Fair Chance Act and local Fair Chance Initiatives for Hiring Ordinances.
The more inclusive we are, the better our work will be. CAA is proud to be an equal opportunity workplace and is committed to compliance with all fair employment practices.
If you need assistance or an accommodation due to a disability, you may contact us at firstname.lastname@example.org or you may call us at (213) 985-1508.