Human Resources Director

The Center for Caregiver Advancement (CCA) is the largest provider of training for long-term care workers in California. Our mission is to build the workforce of highly trained caregivers that many Californians can’t live without. We champion training for all caregivers and work to make it universally accessible. We believe that trained caregivers should be respected and valued professionals, as they have proven to enhance the quality of life and save money for our overburdened healthcare system. Our efforts create jobs and upward mobility for the millions of people who are needed as caregivers in California. With the wave of the baby boomers in or approaching retirement age, 10,000 people will turn 65 every day for the next 15 years, which creates systemic pressures and the need for growth of the long-term care workforce.  CCA is working to enhance the skills of direct care workers, who are predominantly women of color and immigrants, that are needed to support this diverse aging population.     

Through advocacy work with many stakeholders in the aging community and our union partner, SEIU Local 2015, we are poised to participate in the building of an IHSS career pathways system that has been funded in the state budget.

Date of Issuance or Revision: October 14, 2021                                   

Employment Status: Full-Time Exempt

Reports to: President & CEO

Position Summary: The Human Resource Director will plan, lead, administer, develop, and coordinate the policies, activities of the Human Resource function, ensuring legal compliance and implementation of the organizations mission and talent strategy. Processes paperwork for the human resources function according to established procedures. Prepares internal employee communications regarding compensation, benefits, or organizational policies and procedures. Formulates partnerships across the organization to deliver value-added service to management and employees that reflect the strategic objectives of the organization. Contributes to moderately complex aspects of projects. Work is generally independent and collaborative.

Essential Duties and Responsibilities:

Human Resources

  • Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention.
  • Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs.
  • Administers human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; DEI; and training and development.
  • Administers the management of personnel files and employee records.
  • Administration of workers’ compensation, state disability claims, and unemployment claims.
  • Administration of organization’s compensation and benefits programs.
  • Administration of organization Internship program.
  • Management of personnel files and employee records.
  • Develops and updates job descriptions.
  • Liaison with Union partner.
  • Responsible for payroll setup and maintenance in payroll system (Paylocity).
  • Responsible for HRIS system maintenance and upgrades.
  • Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
  • Conducts research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) system.
  • Coordinate and carry out the hiring process, including but not limited to conducting background and reference checks, negotiating salary offers, and issuing job confirmation letters and other internal communication.
  • Coordinate distribution/communication of projects including but not limited to Employee Policy Manual, Pension/401(k) employee education campaign, benefits open enrollment, employee engagement, etc.
  • Monitors and ensures the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
  • Develops and implements departmental budget.
  • In conjunction with managers facilitates professional development, training, and certification for staff.
  • Responsible for coordinating and crafting content for semi-monthly all staff meetings, in collaboration with CEO and subject matter consultants
  • Carries out monthly employee engagement activities, provides monthly wellness and HR communication updates to Newsletter.
  • Foster partnerships across the organization to deliver valued-added services to the organization that reflect the strategic objectives of the organization.
  • Assist in the creation and fostering of a culture of diversity and including in all HR programs.
  • Active member of DEI advisory committee.
  • Performs other duties as required.

Summary of Accounting Responsibilities: Responsible for the accurate and timely computing and preparation of financial transactions including journal entries, general ledger entries, monthly account reconciliations, bank reconciliations, and related financial statements.  Performs general accounting functions in support of CCA’s Finance Department as assigned by supervisor.


  • Review and prepare Payroll, Employee Benefits (health, dental, vision, life, 401k & pension) and Credit Card journal entries and reconciliations
  • Act as backup to DFO for bank and credit card related transactions and statements
  • Liaison to Insurance brokers to provide organization information for renewals and proposals
  • Review and approve operational expenditures through AP system.
  • Review and approve month-end journal entries in Sage Intaact.
  • Perform other duties as assigned to support CCA programs and the mission of the organization.

Experience and Qualifications:

  • Bachelor’s degree in human resources, Business Administration, or related field required.
  • At least five years of human resource management experience with a concentration in recruitment, organizational development, and employee relations required
  • HRCI PHRca, SPHR or SHRM-CP or SHRM-SCP highly preferred.
  • Expertise using Microsoft Office Suites: Word, Excel, PowerPoint, and Outlook.
  • Expertise using Google Suite.
  • Extensive knowledge of HR best practices, laws, and regulations.
  • Experience in recruiting and staffing.
  • Strong organizational, problem-solving, and analytical skills.
  • Ability to work independently and as a member of various teams and committees.
  • Proficient in MS Office Suites, Zoom/Google Meets, and HRIS databases (Paylocity preferred).
  • Proven ability to handle multiple projects and meet deadlines.
  • Ability to prepare reports and business correspondence. 
  • Ability to deal effectively with a diversity of individuals at all organizational levels.
  • Good judgment with the ability to make timely and sound decisions.
  • Creative, flexible, and innovative team player.
  • Excellent written and verbal communication skills.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Demonstrated success and comfort in working in a very fast-paced environment and ability to handle multiple projects while meeting deadlines.
  • Ability to anticipate challenges and craft solutions while managing multiple projects simultaneously.
  • Flexibility to work occasional evenings and weekends as needed.
  • Ability to interact and effectively communicate courteously and tactfully with managers, co-workers, students, vendors, and stakeholders.
  • Ability to work in a team environment, use tact and diplomacy, and exhibit problem-solving skills, as well as multi-task and work well under pressure.
  • Possession of valid CA Driver’s License and reliable transportation.
  • Strong commitment to social and economic justice.
  • Commitment to the goals, mission, and values of CCA.

Extent of Supervision Received: Operates independently on routine assignments. Minimal supervision should be required for the person who is handling the essential functions of this position in a competent manner. Moderate supervision with minimal instruction may be required for special non-routine projects. Exercises a high degree of independent initiative and decision-making.

Physical Requirements and Work Environment: Employees must recognize that working in the non-profit environment is demanding work, which sometimes requires working long or irregular hours.

  • Occasionally required to stand.
  • Occasionally required to walk.
  • Continually required to sit.
  • Continually required to utilize hand and finger dexterity.
  • Occasionally required to climb, balance, bend, stoop, kneel or crawl.
  • Continually required to talk or hear.
  • Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
  • Occasionally required to lift/push/carry items less than 25 pounds.
  • Occasionally exposure to outside weather conditions.
  • Specialized equipment, machines, or vehicles used consists of general office equipment such as computer, printer, telephone, calculator, keyboard, fax machine.      

Salary and Benefits:  $100,000 – $125,000/annualized based on experience. Excellent benefits including 100% employer paid medical, dental & vision for team member and eligible dependents, defined benefit pension plan and 401K plan. Company also offers a generous time off holiday schedule. Vacation and sick leave also available.

EEO Statement: At the Center for Caregiver Advancement (CCA) we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services, and our community. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and staff. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities we serve.

We welcome applications from people of all cultures, backgrounds, and experiences, and we encourage applications from people of color, persons with disabilities, bilingual and bicultural individuals, and members of the LGBTQ+ community. CCA will consider for employment qualified applicants with Criminal Histories in a manner consistent with California Fair Chance Act and local Fair Chance Initiatives for Hiring Ordinances.

The more inclusive we are, the better our work will be. CAA is proud to be an equal opportunity workplace and is committed to compliance with all fair employment practices. If you need assistance or an accommodation due to a disability, you may contact us at jobs@advancecaregivers.org or you may call us at (213) 985-1508.

To apply for any of these listings, please send your resume and a cover letter to jobs@advancecaregivers.org.

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