All Stories

Nursing Assistant Career: Becoming a CNA

When Emmanuel “Manny” Moreno walks through the halls of Windsor Gardens Rehab Center of Salinas, there’s new confidence in his step. Once part of the Activities Department, Manny has found an even more meaningful way to care for residents—this time, as a future Certified Nursing Assistant (CNA).

His journey to CNA began when his manager offered him a chance to enroll in a tuition-free CNA Training Pathway program through the Center for Caregiver Advancement (CCA).

“Would you like to become a CNA?”

“When my manager asked me that, I hesitated because I hadn’t thought about working on the nursing side,” Manny recalls. “But then I realized it was a great opportunity—especially since they paid for it. I told myself, if they believe I can do it, I should give it a try.”

Manny’s leap of faith was supported by his CCA Outreach Manager, Elizabeth Cabral, who guided him through the enrollment and training process.

Finding Strength in the Pursuit of New Challenges

The CNA training wasn’t easy. Manny quickly discovered how intense the coursework could be.
“It was a lot of reading and a lot of quizzes—it was insane!” he laughs. “There were moments when I felt overwhelmed and thought about quitting. But my loved ones, my instructor, Gigi, and my CCA outreach manager, Elizabeth, encouraged me to keep going. I couldn’t let this great opportunity go to waste.”


After six demanding weeks of theory classes, Manny passed his final test. The feeling? Pure pride.
“At the end of the day, I was determined. When I passed, I was so proud of myself. It reminded me that I can do hard things.”

From Activities Associate to Certified Nursing Assistant

Before training, Manny worked in the Activities Department, planning and leading programs that brought joy to nursing home residents. Transitioning into a CNA role was a whole new experience.
“I wasn’t familiar with healthcare before,” he says. “But I’m glad I took the CNA training. It opened my eyes to a new side of caregiving—and maybe even prepared me for future opportunities in healthcare.”
Manny’s new career path also has a special personal connection: his mother works as a home health aide.
“She understands the kind of work I’m doing,” he says with pride. “She’s proud of me for taking this step.”

Support Every Step of the Way

Manny credits his success to the unwavering support he received from CCA staff and his instructors.
“Gigi, my instructor, was so informative and helpful. Elizabeth from CCA always checked in and made sure I had everything I needed. Everyone was so supportive—I never felt alone in this program.”

For anyone considering the program, Manny’s advice is simple but heartfelt:
“It’s a lot to learn, but if you keep doing it over and over, you’ll get it. It’s worth it.”

More Than a Job — a Calling and a Community

For Manny, being a CNA is about more than providing care—it’s about building relationships.

“It never hurts to try something new. I never expected to be a CNA, but I love building bonds with the residents.”

Manny says that he doesn’t see the residents as patients. “I see them as family and friends. I spend so many hours with them, and I get to know their family members who visit them.”

When he told his residents that he was starting CNA training, their support gave him the confidence to succeed.
“They were so happy for me. They saw something in me that I didn’t see in myself. That gave me the strength to keep going.”

Looking Ahead to the Next Steps as a Nursing Assistant

Now studying for his California State Exam to become a fully certified CNA, Manny is grateful for the journey that began with a simple question and a life-changing opportunity.

“I’m glad I said yes to this CNA training program. It has changed my perspective on what I’m capable of.”

About the CNA Training Pathway Program

The Center for Caregiver Advancement (CCA) offers tuition-free CNA and LVN training programs that help SEIU 2015 union workers like Manny gain valuable skills, earn credentials, and open doors to meaningful careers in caregiving and healthcare.

If you’ve ever thought about making a change, now’s the time—just like Manny, you might discover a new career pathway you never expected.

Learn more about CCA’s nursing home caregiver training programs at: https://advancecaregivers.org/cna-training-pathway-program/

Cindy Shares Her Caregiving Story on Spectrum News

There are an estimated 5 million caregivers in California who provide essential long-term care to a family member or other care recipient in their community. Many caregivers are providing in-home assistance to an older adult or person with disabilities, without any prior training in caregiving skills. Additionally, they lack support to help them relieve the stress of a taxing job that involves long hours.

In the News: Spectrum News 1 SoCal TV Highlights the Importance of Caregiver Training

On November 28, 2025, Spectrum News 1 SoCal TV reporter Jo Kwon highlighted the need for more caregiver training as our population ages. Kwon chose to draw attention to this issue in November, which is National Family Caregivers Month. She featured the Center for Caregiver Advancement (CCA) as a provider of free online training for caregivers in California.

Kwon took an interest in sharing the story of Cindy Haro, an In-Home Supportive Services (IHSS) caregiver who provides in-home care for her mother, Jenny, who has dementia. Kwon visited Cindy and Jenny at their home to see first-hand how Cindy uses the skills she learned in her CCA course to assist Jenny with her daily living tasks.

Understanding the Caregiving Landscape

Kwon also interviewed CCA President and CEO Corinne Eldridge about the shortage of caregivers in California and why training is critical for long-term care workers. Eldridge provided an overview of the caregiving landscape, where many care workers are critical to providing assistance to aging adults and people with disabilities, yet formal training is not mandatory or easy to access. CCA is committed to providing a solution by offering free, high-quality skills training that can be accessed in multiple languages.

Watch the Spectrum News 1 Video:

Cindy’s story on Spectrum News 1 SoCal TV brings attention to the many caregivers in the Los Angeles area who would benefit from free training, but may not know that it is available through CCA.

Caregiving Training Is a Game-Changer for Exhausted Caregivers

Cindy hopes that by sharing her story on Spectrum News, other families who provide caregiving for a loved one will learn how CCA’s free training can help them manage the burden. Caregiving is a challenging job, but Cindy has learned that training provides benefits for both the caregiver and the care consumer.

“Even though I’m grateful that I can take care of my mother at home to help her stay healthy and independent as she manages dementia and other health issues, caregiving can be a lonely job with no one to talk to,” says Cindy. “My feelings of stress and loneliness finally improved when I found CCA and started taking their caregiving classes.”

How the Center for Caregiver Advancement Helps Caregivers

The Center for Caregiver Advancement is a non-profit organization that is California’s most experienced provider of free, accessible training. CCA focuses on creating a supportive, experience-based learning environment with a curriculum that is built around person-centered care.

CCA offers skill-building courses to In-Home Supportive Services (IHSS) caregivers, helping them build professional skills in essential caregiving, as well as special conditions like Alzheimer’s and Related Dementias (ADRD), self-care and stress relief, CPR, and Emergency & Disaster Readiness (EDR), among others.

Many of the CCA courses are offered online through Zoom. The online format enables caregivers to fit training into their busy schedules. After students graduate from these 6-10-week caregiver training courses, CCA often shares their stories to illustrate the positive impact that training has on them. Research shows that the training improves their job satisfaction, confidence, and enables them to provide a higher level of care when applying their new skills.

Practical Caregiving Skills Include Self-Care for Caregivers

“In my CCA course, I learned how to move my mother safely with correct body mechanics, how to bathe her, improve her nutrition, and how to manage my time,” says Cindy. “I even learned how to take better care of myself. In fact, the self-care class was the most valuable one for me, because I was really struggling before.”

Cindy reports that her teacher at CCA noticed her stress and took the time to walk her through stress-management tools. She gave her the guidance she needed to minimize her stress, manage her own health, and recharge her energy.

For the full story, visit Jo Kwon’s news report page online at Spectrum News 1 SoCal TV.

Related Reading:

https://advancecaregivers.org/impact-stories/

La capacitación de una madre como cuidadora transformó la vida de su hijo

Cuando Hellen Deanda empezó a cuidar a su hijo, José Elías, con parálisis cerebral, no contaba con formación académica. Pero sabía que si adquiría nuevas habilidades y aprovechaba recursos inesperados, podría brindarle una vida mucho más plena, a pesar de sus necesidades especiales. Hoy, la historia de Hellen no se trata solo del cuidado especializado que le brinda a su hijo, sino de la profunda transformación que experimentó al encontrar la formación y el apoyo adecuados para ser la mejor cuidadora posible.

Luchando, pero sin rendirse: La determinación de una madre

La vida de Hellen nunca fue fácil. Como madre soltera, compaginaba trabajos de medio tiempo con el cuidado de José Elías, quien necesitaba apoyo constante. A pesar de sus dificultades, se mantuvo firmemente dedicada al bienestar de su hijo. Durante la primera parte de la infancia de José Elías, vivieron con los padres de Hellen para garantizar su cuidado a tiempo completo y ahorrar en el alquiler. Aunque la mayoría de las necesidades médicas de José Elías estaban cubiertas por el Plan de Salud L.A. Care, aún existían deficiencias en su atención, especialmente en lo que respecta a algunos equipos especializados.

Un encuentro casual con un policía local les ayudó a resolver el problema del equipo especializado. Cuando el policía se enteró de que necesitaban una mejor silla de ruedas que le permitiera a José Elías desplazarse por el campus de su escuela con mayor facilidad, inició una campaña de recaudación de fondos. Con la ayuda de colegas de la policía y del fabricante de la silla de ruedas, pudieron proporcionarle a José Elías la silla de ruedas que necesitaba.

Cuando el padre de Hellen enfermó y entró en cuidados paliativos, se hizo evidente que ya no podían vivir en casa de sus padres. Otro amigo de la comunidad intervino para recaudar fondos y lograr que Hellen y José Elías se instalaran en un apartamento en un edificio con acceso para sillas de ruedas.

Con este tipo de ayuda de su comunidad, Hellen y José Elías pudieron superar muchos desafíos. A pesar de todas sus dificultades, Hellen nunca dejó de cuidar a su hijo.

Sabía que, aunque su camino fue difícil, siempre había esperanza de un futuro mejor, especialmente con el apoyo de miembros de la comunidad dispuestos a echar una mano.

Un “salvavidor” llega inesperadamente: El programa IHSS

Un día, otra mano amiga les sorprendió. La médica de cabecera de José Elías compartió con Hellen una noticia sorprendente que lo cambiaría todo: Hellen podría recibir una remuneración por ser cuidadora bajo el programa de Servicios de Apoyo en el Hogar (IHSS) de California. Esto no solo representaba un alivio financiero; era una vía que le daría a Hellen la oportunidad de centrarse más en el cuidado de José Elías y menos en compaginar su trabajo.

La médica no se detuvo ahí. Ayudó personalmente a Hellen a navegar por el sitio web de IHSS y a completar los formularios necesarios para inscribir a José Elías como miembro de IHSS y logró que Hellen fuera su cuidadora.

El proceso fue un desafío para Hellen, a quien los formularios en línea le resultan confusos, pero la guía práctica de la médica lo hizo posible. Pronto, Hellen se convirtió oficialmente en proveedora de IHSS, lo que le permitió recibir una compensación por la atención que siempre le había brindado a su hijo con cariño.

Impulsando el cambio: El don de las habilidades profesionales para el cuidado

Con una nueva sensación de estabilidad, Hellen descubrió que el apoyo no se limitaba solamente al salario, sino que también le brindaba oportunidades para mejorar sus habilidades como cuidadora. A través del programa IHSS, Hellen conoció la capacitación gratuita para cuidadores que se ofrecía a los trabajadores de IHSS a través del Centro para el Avance del Cuidador (CCA), en colaboración con el Plan de Salud L.A. Care. Esta capacitación le brindó la oportunidad de adquirir habilidades formales y mejorar la atención que podía brindar.

Cuando Hellen vio un anuncio del curso “Fundamentos del Cuidado” de CCA en Facebook, se inscribió de inmediato. Durante varias semanas, Hellen, con José Elías a su lado, aprendió habilidades invaluables, como la mecánica corporal adecuada, la prevención de infecciones, el cuidado bucal, los métodos de baño para personas con movilidad reducida y la planificación nutricional. Las clases interactivas por Zoom les enseñaron habilidades prácticas y enfoques de cuidado que impactaron directamente en su vida diaria.

Un camino de crecimiento: Cómo la capacitación transformó su rutina

Hellen quedó maravillada con cómo la capacitación transformó su enfoque del cuidado. Se dio cuenta de que el cuidado centrado en la persona —enfocándose en la individualidad de su hijo y promoviendo su independencia— era la clave para ayudarlo a prosperar. No se trataba solo de ayudarlo a sobrevivir; se trataba de hacerlo sentir más empoderado y capaz de cuidar de sí mismo y de su bienestar.

José Elías, a su vez, floreció. Empezó a asumir más responsabilidad por su propio cuidado, recordándole a su madre cuándo era hora de cepillarse los dientes o tomar su medicación. Incluso empezó a pedir más espacio, lo que indicaba un creciente deseo de independencia. Estos pequeños momentos fueron grandes victorias para Hellen, cuyo principal objetivo era ayudar a su hijo a vivir una vida plena.

Uniendo dos mundos: Abrazando la Independencia y la conexión

Uno de los logros que más enorgullece a Hellen ha sido ayudar a José Elías a conectar con su mundo y el de los demás. Lo anima a conectar tanto con la comunidad de necesidades especiales como con el mundo en general, asegurándose de que no se sienta aislado. Ha visto de primera mano lo importante que es para los niños con discapacidad sentirse incluidos, escuchados y valorados en todos los espacios.

“Antes de tomar este curso, no entendía del todo cuánta independencia podía ayudar a José Elías a ganar,” dice Hellen. “Pero ahora, se relaciona más con los demás y es más consciente de sus propias necesidades. Ha sido una transformación maravillosa.”

Retribuyendo: Un mensaje de esperanza para otras familias

La historia de Hellen no es solo suya; es un mensaje para otras familias, especialmente en la comunidad hispana: la discapacidad no define el potencial de un niño. “Incluso si un niño tiene discapacidades, puede prosperar si recibe el cuidado, el amor y el apoyo adecuados”, dice Hellen. “Se trata de enseñarles a ser independientes y ayudarlos a darse cuenta de su valor.”

Al aprender las habilidades de cuidado que necesitaba, Hellen ha creado un entorno donde José Elías se siente empoderado para tomar las riendas de su vida. No solo se ha asegurado de que esté feliz y sano en casa, sino que también le ha dado las herramientas para desenvolverse en el mundo con confianza.

El poder del cuidado: Un nuevo comienzo para ambos

Hoy, Hellen se siente más preparada que nunca para brindar la mejor atención a José Elías, y su camino está lejos de terminar. Espera que, al compartir su historia, otros cuidadores, especialmente aquellos en situaciones similares, encuentren la fuerza para buscar los recursos que pueden marcar la diferencia.

Para Hellen y José Elías, el futuro parece más prometedor que nunca. Con nuevas habilidades, una mayor independencia y un vínculo inquebrantable, ambos son prueba viviente del poder de la atención especializada, el amor y la comunidad.

Explore los programas de capacitación para cuidadores de CCA para adquirir habilidades prácticas y herramientas que pueden ayudar: https://advancecaregivers.org/in-home-caregiver-training/

Si usted es cuidador o conoce a alguien que lo sea, recuerde: hay apoyo disponible. Programas como IHSS y CCA pueden marcar la diferencia, brindándole las herramientas necesarias para mejorar su situación y ofrecer a la persona que cuida la mejor atención posible, ayudándola a vivir una vida plena.

¿Qué es el IHSS y cómo pueden los cuidadores familiares convertirse en proveedores remunerados de IHSS?

Como se indica en el sitio web de IHSS Los Ángeles, los Servicios de Apoyo Domiciliario (IHSS) pueden ayudar a financiar los servicios si una persona es mayor, ciega o discapacitada de bajos ingresos, incluyendo niños, permitiéndole permanecer segura en su propio hogar. La persona puede designar a un familiar u otra persona como su proveedor de servicios de atención domiciliaria de IHSS. IHSS se considera una alternativa a la atención fuera del hogar, como residencias de ancianos o centros de alojamiento y cuidado.

A Mother’s Caregiver Training Transformed Her Son’s Life

When Hellen Deanda first began caring for her son, José Elias, who has cerebral palsy, she didn’t have any formal training. But she knew that if she learned new skills and tapped into unexpected resources, she could give him a much more fulfilling life, despite his special needs. Today, Hellen’s story isn’t just about the skilled care she provides her son; it’s about the powerful transformation that came when she found the right caregiver training and support to be the best caregiver she could be.

Struggling, But Never Giving Up: A Mother’s Determination

Hellen’s life was never easy. As a single mom, she juggled part-time jobs while caring for José Elias, who needed constant support. Despite their struggles, she remained fiercely dedicated to her son’s well-being. During José Elias’s early childhood, they lived with Hellen’s parents to ensure full-time care for him and save on rent. Although most of José Elias’s medical needs were covered under the L.A. Care Health Plan, there were still other gaps in his care—especially when it came to some specialized equipment.

A chance encounter with a local police officer helped them solve the issue of specialized equipment. When the police officer heard about their need for a better wheelchair that would enable José Elias to navigate his school campus more easily on his own, the officer started a fundraising campaign. With help from colleagues in the police force and the wheelchair manufacturer, they were able to provide José Elias with the wheelchair he needed.

Hellen Deanda and Jose Elias Deanda

When Hellen’s father fell ill and went into hospice care, it became clear that they couldn’t live at her parents’ home anymore. Another friend in the community stepped in to help raise funds to get Hellen and José Elias into an apartment in a building that had wheelchair accommodations.

With help like this from their community, Hellen and José Elias were able to overcome many challenges. Through all their hardships, Hellen never stopped advocating for her son.

She knew that even though their journey was tough, there was always hope for a better future, especially when they had supportive community members who were ready to lend a helping hand.

A Lifeline Comes Unexpectedly: The IHSS Program

One day, another helping hand was extended their way. José Elias’s primary care doctor shared a surprising bit of news with Hellen that would change everything: Hellen could get paid for being a caregiver under California’s In-Home Supportive Services (IHSS) program. This wasn’t just financial relief; it was a path that would give Hellen the chance to focus more on caring for José Elias and less on juggling outside work.

The doctor didn’t stop there. She personally helped Hellen navigate the IHSS website and fill out the forms necessary to enroll José Elias as an IHSS member and qualify Hellen as his IHSS caregiver.

The process was challenging for Hellen, who finds online forms confusing, but the doctor’s hands-on guidance made it possible. Soon, Hellen officially became an IHSS provider, allowing her to receive compensation for the care she’d always given out of love.

Empowering Change: The Gift of Professional Caregiving Skills

With a new sense of stability, Hellen found that the support didn’t end with just wages—it also came with opportunities to improve her caregiving skills. Through the IHSS program, Hellen was introduced to free caregiver training that was offered to IHSS workers through the Center for Caregiver Advancement (CCA), in partnership with the L.A. Care Health Plan. This training was a chance to gain formal skills and truly elevate and improve the care she could provide.

When Hellen saw an ad on Facebook for CCA’s “Caregiving Essentials” course being offered through the L.A. Care: IHSS+ Home Care Integration Training Program, she was happy to see that it was available to caregivers of care recipients who were members of the L.A. Care Health Plan. Hellen immediately signed up.

Over several weeks, Hellen, with José Elias by her side, learned invaluable skills, like proper body mechanics, infection prevention, oral care, bathing methods for people with limited mobility, and nutrition planning. The interactive Zoom classes taught them practical skills and approaches to care that directly impacted their day-to-day lives.

A Journey of Growth: How Training Transformed Their Routine

Hellen was amazed by how the training shifted her approach to caregiving. She realized that person-centered care—focusing on her son’s individuality and promoting his independence—was the key to helping him thrive. It wasn’t just about helping him survive; it was about making him feel more empowered and capable in taking care of himself and his well-being.

José Elias, in turn, blossomed. He began to take more responsibility for his own care, reminding his mom when it was time to brush his teeth or take his medication. He even started asking for more space, signaling a growing desire for independence. These small moments were huge victories for Hellen, whose primary goal was to help her son live a full, rich life.

Bridging Two Worlds: Embracing Independence and Connection

One of Hellen’s proudest achievements has been helping José Elias bridge the gap between his world and that of others. She encourages him to connect with both the special needs community and the broader world, ensuring that he doesn’t feel isolated. She’s seen firsthand how important it is for children with disabilities to feel included, heard, and valued in all spaces.

“Before I took this course, I didn’t fully understand how much independence I could help José Elias gain,” says Hellen. “But now, he is engaging more with others and becoming more aware of his own needs. It’s been such a beautiful transformation.”

Giving Back: A Message of Hope for Other Families

Hellen’s story is not just her own—it’s a message to other families, particularly in the Hispanic community, that disability does not define a child’s potential. “Even if a child has disabilities, they can thrive if they have the right care, love, and support,” says Hellen. “It’s all about teaching them to be independent and helping them realize their worth.”

By learning the caregiving skills she needed, Hellen has created an environment where José Elias feels empowered to take charge of his life. She’s not only made sure he’s happy and healthy at home, but she’s also given him the tools to navigate the world with confidence.

The Power of Care: A New Beginning for Both of Them

Today, Hellen feels more equipped than ever to provide the best care for José Elias, and her journey is far from over. She hopes that by sharing her story, other caregivers—especially those in similar situations—will find the strength to seek out the resources that can make all the difference.

For Hellen and José Elias, the future looks brighter than ever. With new skills, stronger independence, and an unwavering bond, they’re living proof of the power of skilled care, love, and community.


Explore CCA’s caregiver training programs to gain practical skills and tools that can help: https://advancecaregivers.org/in-home-caregiver-training/  

If you’re a caregiver or know someone who is, remember: support is out there. Programs like IHSS and CCA can make all the difference, giving you the tools you need to improve your own situation and offer your care recipient the best possible care—and help them live their most fulfilling life.

What is the IHSS, and how can family caregivers become paid IHSS providers?

As stated on the IHSS Los Angeles website, In-Home Supportive Services (IHSS) can help pay for services if a person is a low-income elderly, blind, or disabled individual, including children, enabling them to remain safely in their own home. The individual can designate a family member or another person as their IHSS provider of in-home care services. IHSS is considered an alternative to out-of-home care, such as nursing homes or board and care facilities. 

Image credits: Hellen Deanda

Accepting Nominations: California Caregiver of the Year Awards

The California Caregiver of the Year Awards is accepting nominations starting Monday, November 17, 2025, to recognize excellent caregivers in California. These awards are presented by the Center for Caregiver Advancement (CCA).

Caregivers can be nominated in three categories:

1) Paid In-Home Supportive Services (IHSS) Caregiver

2) Unpaid Family Caregiver – an individual who cares for a family member at home without compensation

3) Nursing Home Caregiver – including certified nursing assistants, licensed vocational nurses, and other care workers.

Nominees for the Caregiver of the Year Award will be judged according to their demonstrated dedication, excellence, and positive impact on the lives of the consumers in their care. Caregivers are encouraged to nominate themselves.

How to Nominate a Caregiver for an Award

Entry forms for nominations, including self-nominations, in the three award categories are open from November 17, 2025, to January 30, 2026, at: advancecaregivers.org/california-caregiver-of-the-year-awards.

Nominations must be submitted online via a separate award website by Friday, January 30 at 6 p.m. (Pacific Standard Time).

Trophy for Caregiver of the Year Awards

CCA, which is California’s most experienced provider of free, accessible training for caregivers, will offer a cash prize of $2,000 and a commemorative trophy to the winners in each category at a special ceremony in Los Angeles in 2026. Winners must be present at the ceremony to receive their cash prize and trophy.

CCA Values and Supports Caregivers

According to California‘s Master Plan for Aging, nearly five million family caregivers in California provide daily caregiving support to parents, spouses, and loved ones, helping them live safely and comfortably in their homes and communities. More than 750,000 caregivers are paid IHSS workers who provide care to eligible low-income older adults and people with disabilities at home for safer, independent living (based on California Department of Social Services program data). Additionally, there are approximately 145,000 workers employed in skilled nursing facilities in California who help provide support for assisted living, according to the UC Berkeley Labor Center.


“Caregivers are essential workers who play a critical role in supporting our most vulnerable populations, enabling them to live independently at home or to receive high-quality assistance in skilled nursing facilities,” said Corinne Eldridge, President and CEO of the Center for Caregiver Advancement. “The California Caregiver of the Year Awards recognize outstanding individuals who demonstrate exceptional skills, knowledge, and commitment to providing quality, person-centered care.”

To be eligible, nominees must:

  • Be a California resident age 18 or older
  • Have worked at least 20 hours per week as a caregiver throughout 2025
  • Verify their eligibility via a signed form

For more information about the awards and to submit an entry form, visit:

advancecaregivers.org/california-caregiver-of-the-year-award

About the Center for Caregiver Advancement

The Center for Caregiver Advancement (CCA) believes in building the workforce of highly trained caregivers that many Californians cannot live without. We are the state’s most experienced provider of free, accessible training that focuses on a supportive, experience-based learning environment. Our impact studies advance policy initiatives to develop career pathway opportunities and build professionalization within long-term care.

From Kitchen to Care Floor as a CNA


New Certified Nursing Assistant (CNA) Elizabeth V. wants to be a role model for her children. She proudly tells her children that she is studying for her California State CNA certification exam. She says, “I’m showing my kids that mom can learn, too.”

After ten years working as a cook in a skilled nursing facility, Elizabeth has stepped into a new chapter—thanks to the Center for Caregiver Advancement (CCA)’s Certified Nursing Assistant (CNA) Training Pathway program. For Elizabeth, this isn’t just a career move. It’s proof that growth and change are possible—no matter your age, background, or how busy life gets.

A Decade in the Kitchen—and a Dream of Being a Nurse

Elizabeth had dreamed of becoming a CNA more than a decade ago, but life had other plans.
“I wanted to train to become a CNA about 10 years ago,” she recalls, “but I had young children. Now I’m a single mother and my kids are in school, so after 10 years at this nursing home, I decided the time was right.”

Her career path changed when her union rep from SEIU Local 2015 and her employer told her about the CNA Training Pathway program—CCA’s tuition-free training opportunity for long-term workers in nursing homes who want to move into caregiving roles. “I decided to take this chance,” she says. “The timing finally felt right.”

Learning, Growing, and Setting an Example

Balancing motherhood, work, and studying hasn’t been easy. Elizabeth laughs as she describes her study routine:
“I sometimes listen to the training videos while I’m working in the kitchen. I’m busy—I take care of my children and I work, while I’m also studying the new CNA skills. It’s very nerve-wracking!” But what keeps her going is her children. “My second grader is learning medical terminology at school,” she says proudly. “Now I can show her that we are both learning about medical terms. I’m teaching my kids that it’s a good thing to learn new things.”

Seeing Her Workplace Through New Eyes

After 10 years in the dietary department, Elizabeth knew the residents well because she had to match the right meals to the right residents based on their dietary needs and preferences. However, becoming a CNA trainee gave her a new perspective on care.

“Even though I’ve been working in this facility for 10 years, being a CNA is a whole new ball game,” she says. “It was helpful that I already knew about food textures and diets, but now I’ve learned how to physically care for residents—how to position them safely, recognize health issues, and take manual blood pressure. That was a new skill for me, and I think everyone should know how to do it.”

A Teacher Who Made the Difference

Elizabeth credits her instructor for making the learning experience both practical and inspiring.
“My instructor is a wound nurse, which was really helpful,” she says. “Even though wound care is usually the nurse’s job, she showed us how to properly dress a wound. That extra knowledge gave me confidence.”

“Thanks to CCA, I Could Finally Do This.”

As a single mom, finances were always a concern—but the CCA’s tuition-free CNA program, offered through a partnership with The Education Fund and SEIU Local 2015, removed that barrier. “Without CCA and without my outreach manager, Elizabeth Cabral, I wouldn’t have been able to do this CNA program,” Elizabeth says gratefully.

“Bills pile up for me as a single mom, so I want to thank CCA for covering my tuition. I have friends who had to stop their training at other schools because they ran out of money. But with this free CNA program, I was able to complete my training and move into a healthcare career.”

Looking Ahead: A Career—and a Legacy

Now, Elizabeth’s confidence is soaring. She’s preparing to take her state exam and already thinking about the future.

“This training showed me that I’m capable of advancing in my career. I don’t want to stop at CNA—I want to go on and become an RNA. It feels good to know I’m moving forward.”

Her story is not only one of personal growth but also one of inspiration. Through her determination, Elizabeth is showing her children—and her coworkers—that it’s never too late to pursue your dreams.


Ready to Take Your Next Step?

If, like Elizabeth, you’ve been working in a nursing home and wondering how to take your career to the next level, the CNA Training Pathway could be your opportunity.

The program is tuition-free for SEIU Local 2015 members and provides all the tools, training, and support you need to begin a fulfilling healthcare career.

Learn more about how to apply here: CNA Training Pathway Program

CCA Receives $75K from LA2050 to Train Los Angeles Caregivers for Emergencies

LA2050, a community-based initiative that supports LA-based efforts aimed at benefitting communities in Los Angeles County, hosted its annual “LA2050 Grants Challenge” Grantee Showcase ceremony and luncheon at The Huntington on October 8, 2025. The Center for Caregiver Advancement (CCA) received a $75K grant award in support of its caregiver training course on Emergency & Disaster Readiness (EDR). All grant recipients were announced during the private luncheon, where representatives from the LA2050 Grants Challenge distributed the awards to the grantees.

Preparing Home Caregivers in Los Angeles for Emergencies

CCA’s award-winning grant submission was titled, “Upskilling In-Home Supportive Services Workers through Emergency and Disaster Readiness Training.” CCA proposes to provide a free online training course for In-Home Supportive Services (IHSS) caregivers in Los Angeles County that teaches them skills in emergency preparedness. These skills will build their confidence and capabilities in the face of increasingly frequent and severe natural disasters and climate-related emergencies across LA County.

LA2050 Grants Challenge-2025 Grantees-logo

While CCA has offered its emergency preparedness curriculum to caregivers in the past, the course was previously offered via in-person classes or live Zoom classes led by an instructor.

For the LA2050 grant, CCA proposed a new format: online eLearning that is self-paced. This enables busy caregivers to complete their emergency skill-building anytime, anywhere, from any digital device at their convenience.

The Emergency and Disaster Readiness course is particularly relevant at a time when there is no mandate for caregiver training in emergency preparedness, despite their crucial role as de facto first responders. The course is important for IHSS providers who care for the most vulnerable LA residents: low-income older adults and people with disabilities. CCA will offer this course online in multiple languages over several weeks.

Upon completion, home caregivers will understand how to prepare emergency kits and “go bags,” how to plan emergency evacuation routes, how to safely lift and carry care recipients who have limited mobility, create communication plans, and access apps that will enable them to receive timely alerts.

Learn more about CCA’s Emergency & Disaster Readiness training for caregivers here.

About the LA2050 Grants Challenge

The LA2050 Grants Challenge is an open call for ideas to make Los Angeles County the best place to connect, create, learn, live, and play. Since 2013, LA2050 has given $20+ million in grants to local impact organizations and supported hundreds of winning ideas to make our region better for all.

LA2050 takes a unique, participatory approach to grantmaking: asking Angelenos to determine the issue areas that will be funded – from homelessness and income inequality to park access – through voting. Over the past 12 cycles, the people of LA have cast more than 1,030,000 votes.

LA2050 makes investments of financial capital via the Grants Challenge to support organizations working to make progress on the five goals. The organization deploys human capital through partnerships to test more strategies, scale successful innovations, and bring people and solutions together. Grants utilize social capital through community events and digital activations that engage Angelenos in making an impact. Learn more: https://la2050.org/about

Read the LA2050 news announcement here.

Image credits: LA2050

CCA Announces Free Online Caregiver Training Program for IHSS Workers

The Center for Caregiver Advancement (CCA) – California’s most experienced provider of free, accessible training for home caregivers – is introducing a new online caregiver training program, Pathways to Professionalization for In-Home Supportive Services (IHSS) Workers in Northern California. The program will include CCA’s caregiver training courses: Emergency and Disaster Readiness (EDR) and Alzheimer’s Disease & Related Dementias (ADRD). The program also offers eligible IHSS workers payment for their hours in classes.

IHSS Workers Can Access Free Online Caregiver Training in California

Enrollment begins in October 2025 for caregiver training courses that start in February 2026. IHSS workers in San Francisco, San Mateo, and Santa Clara counties in Northern California will be part of a pilot program in self-paced e-learning, with a curriculum covering ADRD and EDR skills.

Courses will be available in English, Spanish, and Cantonese and are designed to increase caregiver knowledge and practical skills, enabling them to provide high-quality care to their care recipients.

“Caregiving is skilled work,” says Center for Caregiver Advancement CEO Corinne Eldridge. “Providing access to training helps IHSS caregivers to deliver higher quality care, and to stay and grow in their profession, which California needs more than ever as it confronts growing demand for long-term care and a shrinking workforce.”

IHSS Workers Who Receive Caregiver Training Provide Better Care, Research Shows

Studies by third-party researchers demonstrate that CCA training increases caregiver knowledge and practical skills, which can increase job confidence, efficacy, and earning potential. One study showed that consumers who received care from trained caregivers had a 25% reduction in emergency room visits and a 30% reduction in hospital readmissions.

To reach more IHSS workers, CCA is partnering with county public authorities that are part of California’s IHSS program, which helps low-income older adults and people with disabilities receive care at home for safer, independent living. Program partners also include statewide organizations that represent IHSS caregivers and consumers, such as the California IHSS Consumer Alliance (CICA), California Association of Public Authorities for IHSS (CAPA), and SEIU Local 2015.

In Santa Clara County, Public Authority Services Director Edith Gong says, “We are enthusiastic about our new partnership with CCA to train our community’s caregivers with the skills that they and we need today.”

Learn More

Visit the Pathways to Professionalization for IHSS Workers program page to learn more and find enrollment and eligibility information: https://advancecaregivers.org/pathways-to-professionalization/

About the Center for Caregiver Advancement

The Center for Caregiver Advancement believes in building the workforce of highly trained caregivers that many Californians cannot live without. We are the state’s most experienced provider of free, accessible training that focuses on a supportive, experience-based learning environment. Our impact studies advance policy initiatives to develop career pathway opportunities and build professionalization within long-term care.

IHSS Worker is home caregiver for older adult man

Image credits: gpointstudio, Freepik

Los Angeles Business Journal Health Care 2025 Leadership Awards Recognize CCA Training Program

The Los Angeles Business Journal (LABJ) hosted the annual Health Care Leadership Awards on Wednesday, August 27, 2025. This year’s award ceremony recognized the accomplishments of individuals and organizations that make strides in providing better quality health care in Los Angeles, California. The Center for Caregiver Advancement (CCA) was pleased to have its caregiver training program in partnership with L.A. Care and the SEIU Local 2015 named as a finalist in the Outstanding Collaboration category.

CCA Collaborates with L.A. Care and SEIU 2015 to Provide Caregiver Training

The “Outstanding Collaboration” category recognizes organizations that partner with others to provide health-related services. CCA collaborates as partners with the L.A. Care Health Plan and SEIU Local 2015 labor union to provide free caregiver training “IHSS Caregiving Essentials” to In-Home Supportive Services (IHSS) providers in the Los Angeles area.

Having our partnership program named as a finalist for this award among many distinguished nominees is rewarding for CCA, and the caregivers and communities we serve in Los Angeles County and other areas of the state. CCA remains committed to partnering and collaborating with other organizations that share our commitment to uplifting paid caregivers and strengthening home and community-based care for older adults and people with disabilities.

CCA is proud of its role as the California’s top provider of free, accessible training for long-term care workers. The training and skills that CCA provides to caregivers have been shown to improve their lives and job satisfaction, while also improving the health and quality of life of their care recipients. Since 2000, CCA has trained more than 35,000 home care providers, certified nursing assistants (CNAs), and other care staff in skilled nursing facilities (SNF). This is a legacy we are proud of, and it is very rewarding to be recognized by the Los Angeles Business Journal for our contributions.

Learn more about the LABJ awards event here: https://labusinessjournal.com/events/hcla2025/

Podcast: CCA CEO Explains Why In-Home Caregivers Need Training

On August 27, 2025, the Center for Caregiver Advancement’s President & CEO, Corinne Eldridge, joined podcast host and Futuro Health CEO Van Ton-Quinlivan on the latest episode of the podcast “Workforce Rx” to discuss why home caregivers need training in caregiving skills. Many caregivers come to the role as a result of life circumstances, with no prior experience and no formal training.

Chief Executive Officer and President Corinne Eldridge
Corinne Eldridge, President & CEO, CCA

“Caregivers come to this work because they have a big heart, but having a big heart doesn’t mean that they are prepared to do what is both a mentally and a physically taxing job,” says Corinne Eldridge, president and chief executive officer of CCA.  

Why do caregivers need formal caregiver training?

As Eldridge explains it, giving caregivers access to free caregiver training is where CCA’s programs really help. For the past 25 years, CCA training programs have upskilled thousands of in-home caregivers in California. CCA courses cover the essentials of performing the job of a home caregiver, as well as providing them with skills that help them recognize symptoms and manage a variety of specific conditions that care recipients may have, such as diabetes, autism, and heart disease.

Studying the Impact of Caregiver Training Through Research

As Eldridge explains to Ton-Quinlivan, CCA has developed many partnerships with academic researchers so that CCA’s training outcomes can be studied and analyzed to help inform future coursework. The goal of this type of research is to determine which practical skills are most effective for caregivers, and which aspects of skills training improve the health and well-being of the care recipients they care for.

For example, a recent study on the efficacy of online training for workers caring for people with Alzheimer’s and related dementias (ADRD) showed that the training course improved knowledge and caregiving skills. It also boosted self-efficacy in managing symptoms.

Training That Opens New Career Pathways to Workers

Beyond developing relevant job skills, Eldridge sees training as a critical component in creating jobs that will attract and retain long-term care workers.

“Access to training makes you feel more confident in your work and actually keeps you in the work because you have something to look forward to and a way to advance,” says Eldridge.

In this valuable discussion on WorkforceRx, you’ll also learn about the need for culturally and linguistically competent caregivers. The discussion also includes the complexities of providing care to family members, and why Eldridge thinks these challenging times call for creativity in caregiving.

🎧

Listen here or wherever you get your podcasts: WorkforceRx with Corinne Eldridge, CCA


About the Center for Caregiver Advancement

The Center for Caregiver Advancement (CCA) is committed to building the workforce of highly trained caregivers that many Californians can’t live without. CCA is the state’s most experienced provider of free, accessible caregiver training that focuses on a supportive, experience-based learning environment.

Research studies about the impact of our training programs help to advance policy initiatives to develop career pathway opportunities and build professionalization within long-term care. For more information, we invite you to explore our caregiver training programs and caregiving impact stories.

Image Credits: Futuro Health, Workforce Rx, Van Ton-Quinlivan; CCA

Listen to another podcast featuring Corinne Eldridge: A Question of Care

This field is for validation purposes and should be left unchanged.

Sign-up to be added to our mailing list!

By providing your email and phone number, you agree to receive emails and text messages from CCA. Message and data rates may apply. Message frequency varies.