Meet the caregivers we train and empower.
Hear from the consumers & nursing homes they support.
“I’m grateful for this CNA training because it has given me valuable skills, and the confidence and compassion to truly make a difference. This experience has been life-changing.”
— Nurse Assistant Training Graduate
Read testimonial quotes that come directly from caregiving students we have trained and their consumers, as well as partnering skilled nursing facility (SNF) employers, supporters, and stakeholders in the communities we serve.
Hear from Skilled Nursing.
Real feedback from certified nursing assistants, nurses, nursing facility employers, union representatives & training partners!
Administrator, Nursing Facility
“Our students are achieving success through the CNA training program at high levels. Our new CNAs feel connected to our facilities because of CCA’s training program and services. Thank you for the partnership and support!”
— Steve S.
Certified Nursing Assistant Trainee
“I love building bonds with the nursing home residents. I’m glad I said yes to this CNA training. It has opened my eyes to a new side of caregiving.”
— Manny M.
SEIU 2015 Union Representative
“Our union members at the Skilled Nursing Facility are grateful to SEIU 2015, our employers, CCA, and the Ed Fund for creating these joint training programs that allow employees to learn new job skills and advance in our careers.”
— Jose S.
Hear from Home Care.
Real feedback from In-Home Supportive Services (IHSS) caregivers, consumers, and our program partners!
IHSS Provider and Home Care Training Graduate
“I loved interacting with other caregivers in the class. You sometimes get the feeling that you are the only one dealing with caregiving issues, when in fact you are not, so it was nice to meet people in our community who deal with these same issues every day. I learned so much that I didn’t know!”
— Stephanie F.
Consumer and L.A. Care Health Plan Member
“My home caregiver is my right hand and a crucial member of my care team. She does everything to support my health. She loved this training, which boosted her skills and confidence, improving the care she provides me overall. Thank you for this opportunity!”
— Anonymous
Chief Medical Officer, L.A. Care Health Plan
“The caregiver training provided by CCA is a solution for filling care gaps in the broader healthcare system.”
— Sameer Amin, M.D.
IHSS Provider and PASC LA Registry Member
“In the ADRD class, I learned that wandering usually occurs in the direction of the dominant hand. So, if my consumer wanders, I should go in that direction to locate her, which may save precious time!”
— Anonymous
IHSS Provider & EDR Training Graduate
“I learned to practice drills to be better prepared for emergencies, different types of fire extinguishers, and other interesting facts that I didn’t know before I took CCA’s Emergency & Disaster Readiness (EDR) training.”
— Anonymous
IHSS Provider & EDR Training Graduate
“I appreciated the lessons about Emergency and Disaster Readiness: Climate Change and Community Vulnerability. I learned the importance of using air purifiers to clean the air quality in my care recipient’s home.”
— Anonymous
Hear from other stakeholders.
Real feedback we have received from consumers, supporters, legislators, and other stakeholders.
“CCA has spent more than 25 years building something that California desperately needs — a highly trained, deeply committed caregiving workforce. Most importantly, you’ve strengthened the quality of care for families across our state. Caregivers are the backbone of our healthcare system. Thank you!”
— California Assemblymember Matt Haney, and the 2026 “Spirit of CCA” Award Winner
IHSS Consumer and L.A. Care Health Plan Member
“Since she took this caregiver training, my caregiver learned more nutrition, including the best foods, portions, and quantities. She also talks with me more about going outside and getting exercise. I feel like we live a better life now, and I feel safer.” (Translated from Spanish)
— Anonymous
SEIU 2015 Field Director & CCA Board Member
“We see that the work CCA leads and supports can create a different alternative to our current crisis of care. We see how confidence is boosted in caregivers after they complete CCA training courses. Workers are inspired to grow and develop as caregivers. Through programs such as the Certified Nursing Assistant (CNA) Training, we have witnessed how a career pathway can be created among caregivers.”
— Sergio Donis
SEIU 2015 Representative, Los Angeles, California
“CCA has given our members motivation for personal growth and intellectual curiosity to further their education. Our members are grateful that through CCA they can improve their skills. For most of my nursing facilities, CCA Outreach Coordinator Javion has actively engaged with management to offer classes to our members. His intentionality to provide the resources to our members through his facility visits have been noticed by our members more than before.”
— Irma Hernandez
Sources
The Center for Caregiver Advancement conducts pre- and post-training surveys and focus groups that enable us to gather the feedback that we have shared here. We also conduct interviews with our training graduates who express interest in volunteering information about their experiences. In some cases we omit their names to protect their privacy, per their preference.
Want more caregiver stories?
Please visit our “Impact Stories” page to read some of our caregiver profiles and success stories.
