The Center for Caregiver Advancement (CCA), in partnership with the Crisis Prevention Institute (CPI), offers a Nonviolent Crisis Intervention (NVCI) training program for care workers in Skilled Nursing Facilities (SNFs). NVCI utilizes the CPI NVCI Model — an evidence-based training solution designed to prevent, de-escalate, and safely manage critical situations in various care settings.
The goal of this training for caregivers is to equip SNF staff with practical de-escalation strategies to safely manage behavioral challenges and provide confident, high-quality resident care.
8.5 NVCI Training Hours:
- 2.5 hours of asynchronous e-learning coursework online
- 6 hours of in-person, onsite training
NVCI Training Benefits:
- Students will be compensated for classroom training time by their SNF employers
- Certified Nursing Assistants (CNAs) may earn 6 hours of Continuing Education Units (CEUs)
Create a Safer Workplace with De-escalation Training
Residents in Skilled Nursing Facilities may sometimes exhibit disruptive behaviors. NVCI training teaches participants how to recognize early signs of escalation and how to intervene proactively using special techniques. This program instills the confidence and skills needed to maintain a safe workplace.
Apply Trauma-Informed, Person-Centered Approaches
CCA and our training partners at the Crisis Prevention Institute provide a curriculum that is effective in helping staff safely recognize and respond to everyday crisis situations. This includes person-centered, safe disengagements and trauma-informed verbal interventions.
NVCI Training Structure
Duration: 8.5 hours Hybrid Training (online + onsite)
Delivered by: Instructors from Center for Caregiver Advancement (CCA)
Cost: Training fees covered by the Education Fund for SEIU L2015 members
Compensation: Students are compensated for all classroom training time by signatory Employers at their existing wage rate at a maximum of 8.5 hours/day
Continuing Education Units: 6 CEUs offered, as approved by CDPH for CNAs
Participation Requirements
- Minimum of 6 students per class & maximum of 10 students per class
- Dedicated training space that can accommodate participants & instructors performing skill-based activities
- Access to working electrical outlets for instructional purposes
- In-person training will be scheduled at least 17 days in advance
- An MOU (Memorandum of Understanding) is required for participation
- Once approved, the CCA Outreach Manager will send the MOU to facility leadership for review and approval. Once approved, the Programs Manager issues the final MOU for signature.
NVCI Training Curriculum
– Recognize early signs of escalation and intervene proactively
Fill in course module details
– Trauma-informed and person-centered approaches
Fill in course module details
– Verbal de-escalation strategies
Fill in course module details
– Physical intervention techniques, when necessary to ensure safety
Accordion Content
– Prevention-focused framework emphasizing early intervention, risk assessment & post-crisis decision-making
Accordion Content
Please Note: The initial course offering is a Pilot Program with limited space.
Need more information?
Contact CCA Outreach Manager Elizabeth Cabral:
(213) 670-5815; Elizabethc@advancecaregivers.org
Image Credit: Adobe Stock Image
Related Reading: From Caregiver to CNA
