The Center for Caregiver Advancement (CCA) offers workshops for Skilled Nursing Facility (SNF) staff aimed at helping them manage common challenges they encounter daily. These workshops are offered at no-cost to participants to promote learning, collaboration, and problem-solving.
What You Will Learn in a Workshop
Workshop training gathers SNF workers into small groups to discuss common issues they face in their profession. Topics include learning about State of California regulations and survey requirements for SNFs, how to build cohesive care teams, and how to provide good customer service. And staff members also learn to build confidence and maintain professionalism in the workplace.
Workshops and other SNF training programs are made possible by funding through the Education Fund. The Ed Fund is managed by CCA in partnership with SEIU 2015 and participating SNF employers in California.
Workshop Formats:
- Some workshops are led by an instructor via Zoom
- Some workshops are led by an instructor in-person at the facility
Length:
1 hour
Languages:
English and Spanish
Eligibility:
Eligible students must be current SEIU Local 2015 union members working at a nursing home facility that is actively contributing to the Education Fund.
Cost to Student:
None
Upcoming Workshops 2026-2027
Services:
Support with enrollment
State Survey Preparation Workshops
Our State Survey Preparation Workshop Series is launching in Fall 2026. This professional development series is designed for SNF workers to be prepared and confident for your facility’s next state survey.
What is a California State Survey? State surveyors make unscheduled visits to SNFs throughout the year to observe daily operations, audit care plans, and review medical records and facility policies.
During their visits, surveyors may observe how staff members provide care and interact with nursing home residents. They may interview nurses and other staff to help identify issues that could be improved around safety, cleanliness, infection control, and related areas.
A positive survey outcome is always the goal, especially because good outcomes help facilities maintain their Medicare rating. And our State Survey Preparation Workshops help SNF staff understand what surveyors evaluate, how to handle their questions with confidence, how to correct any potential “deficiencies,” and why surveys are essential to keeping SNFs running smoothly.
Schedule of State Survey Preparation Workshops
- September 16, 2026 (5:00-6:00 PM) & September 30, 2026 (10:00-11:00 AM)
- Skilled Nursing Survey Defined: In this workshop, we cover types of surveys, annual recertification survey, complaints/ombudsman, infection prevention, focused follow-up, and plan of corrections.
- Skilled Nursing Survey Defined: In this workshop, we cover types of surveys, annual recertification survey, complaints/ombudsman, infection prevention, focused follow-up, and plan of corrections.
- November 4, 2026 (5:00-6:00 PM) & November 18 (10:00-11:00 AM)
- What Surveyors Evaluate: In this workshop, we will review evaluation items, such as patient care, safety/environment, documentation, and infection prevention.
- What Surveyors Evaluate: In this workshop, we will review evaluation items, such as patient care, safety/environment, documentation, and infection prevention.
- January 6, 2027 (5:00-6:00 PM) & January 20, 2027 (10:00-11:00 AM)
- Survey Do’s & Don’ts: In this workshop, we will discuss the importance of wearing name badges, having positive work attitudes, professionalism, dress code, and checklists.
- Survey Do’s & Don’ts: In this workshop, we will discuss the importance of wearing name badges, having positive work attitudes, professionalism, dress code, and checklists.
- March 3, 2027 (5:00-6:00 PM) & March 17, 2027 (10:00-11:00 AM)
- Survey Deficiencies: In this workshop, we’ll dig into the details of the different types of surveys, a description of each, and how to comply with regulations and address citations.
- Survey Deficiencies: In this workshop, we’ll dig into the details of the different types of surveys, a description of each, and how to comply with regulations and address citations.
- May 5, 2027 (5:00-6:00 PM) & May 19, 2027 (10:00-11:00 AM)
- Survey Readiness: In this workshop, we will help SNF staff prepare thoroughly and confidently for surveyor visits by explaining the facility details they evaluate, the emergency information that should be up-to-date, and information they audit to ensure residents have good nutrition and a regular schedule of drinking water for good hydration.
- Survey Readiness: In this workshop, we will help SNF staff prepare thoroughly and confidently for surveyor visits by explaining the facility details they evaluate, the emergency information that should be up-to-date, and information they audit to ensure residents have good nutrition and a regular schedule of drinking water for good hydration.
- July 7, 2027 (5:00-6:00 PM) & July 21, 2027 (10:00-11:00 AM)
- Find the Deficiencies: This workshop gives SNF staff the opportunity to look at their facility through the eyes of a state surveyor! We will review a series of scenarios, act out some role-plays, test staff skills, and provide real-time corrections.
If you would like to enroll in a workshop, please fill out the interest form!
Other Workshop Topics We Offer
- CDPH Requirements for CNA Certificate Renewal. Aids in understanding CDPH requirements for CNA certification renewal by presenting participants with a guided walk-through of state regulation, timeline, and the necessary documentation to maintain and apply for CNA certification approval.
- Teamwork. Aims to equip participants with the tools and skills necessary to work more efficiently as a team while using real-life scenarios, leading to enhanced performance, better results, and a positive work environment.
- Customer Service. To introduce customer service techniques by presenting you with general information covering this subject area. To aid in understanding customer service and its impact on resident care and the CNA’s ability to provide residents with safety and security while improving their quality of life and preventing declining health.
- Professionalism. Aims to equip participants with the necessary skills and mindset to conduct themselves professionally in various workplace scenarios.
If you are interested in exploring different workshop topics for your SNF staff, please click the button below and we will follow up!
