In April 2026, the Center for Caregiver Advancement (CCA) announced a new, free digital literacy training course to support In-Home Supportive Services (IHSS) providers in select counties in California who care for low-income older adults and people with disabilities. The “Digital Literacy for IHSS Providers” program helps caregivers build the foundational skills needed to navigate online learning in caregiving essentials and chronic conditions.
Why Digital Literacy Is Essential for Home Caregivers
A lack of digital literacy has been a barrier for expanding caregiver training, which increasingly leverages digital technology platforms for online lessons in specialized caregiving skills. Providing caregivers with digital literacy instruction would help remove this barrier and increase access to e-learning and skill-building opportunities.
In the new CCA Digital Literacy course, live instructors will provide lessons via Zoom in English and Spanish. Participants will learn about devices, internet access, digital communication tools, and digital safety. The course is divided into three separate modules, which are taught over three weeks. CCA students who complete all three modules will receive a free device (either a laptop or tablet).
“Digital literacy training provides practical skills and tools that can serve IHSS providers for a lifetime, and be put to immediate use in CCA’s online caregiver training courses,” says Center for Caregiver Advancement CEO Corinne Eldridge. “The digital skills they gain in this course may also be applied on the job, as they help their consumers navigate health plan portals and other online resources.”
To be eligible, caregivers must be IHSS providers who wish to enroll in an online caregiver training course at CCA (i.e., Caregiving Essentials, Alzheimer’s Disease & Related Disorders, Emergency & Disaster Readiness), but feel challenged by digital technology and online learning formats. Eligible IHSS providers must reside in a qualifying county: Los Angeles, San Francisco, San Mateo, or Santa Clara.
CCA is now enrolling students for digital literacy classes that begin in June. To learn more about eligibility and to apply, visit our IHSS Digital Literacy Training page.
This program is made possible by grant funding from the California Public Utilities Commission (CPUC).
